Privacy Statement

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address and order history. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We use non-personal data gathered from our website visitors to get a better understanding of where our visitors come from and help us better our website’s offering to you.

We us personal data that you provide us with for the following purposes:
a. To process any orders from you through our online shop.
b. To contact you if required in response to your queries and requests.
c. To be used in statistical reporting regarding our web activities.
d. With your permission, we may send you emails about our website, new products and other updates.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent (opt-in), or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by either contacting our customer services team on 071 9620158, by sending an email to or by posting a request to Cox’s Pharmacy, Bridge Street, Carrick-on-Shannon, Co. Leitrim.

We may disclose your personal information if we are required by law to do so or if you violate our website use terms and conditions or our sale terms and conditions.

If our business is acquired or merged with another company or business your information may be transferred to the new owners so that we may continue to sell products to you.

Your purchase payment transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For more insight, you may also want to our terms and conditions here.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Our payment gateway is Stripe and we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by this provider.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this privacy statement or our website use terms and conditions or sale terms and conditions.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

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This website is for use by persons who are 18 years and over only.

We reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information you can contact our customer services team on 071 9620158, send an email to or post a request to Cox’s Pharmacy, Bridge Street, Carrick-on-Shannon, Co. Leitrim.

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